Support
Find guidance on using Nimos, or contact us for help.
Email support
We aim to provide an initial email reply within 2–3 business days. Pro enquiries receive priority.
Business days are Monday–Friday, excluding Hong Kong public holidays.
Reporting a problem
Please include the page or feature involved, what happened, and any error message or screenshot. Please do not send passwords or payment-card details.
What support covers
Support covers using Nimos and technical issues. Individual accounting advice, tax advice and bookkeeping services are outside the scope of product support.