Terms of Service

Last updated: 2026-04-06

Welcome to Nimos. By using our software and services (the “Service”), you agree to these Terms and our Privacy Policy.

1. Accounts

You’re responsible for your account credentials and all activity under your account. Notify us promptly of any unauthorized use.

2. Subscriptions & Billing

Nimos offers two tiers: Basic (free) and Pro (paid). Pro includes automation and customization features such as automatic invoice emails to your customers and custom invoice branding with your logo.

Subscriptions renew automatically unless canceled. Taxes may apply. You can cancel anytime; access continues until the end of the current billing period. Prices and plan details are shown on the Pricing page and in-app.

3. Payment Processing, Platform Fees & Taxes

Stripe. Payments are processed by Stripe. By subscribing or accepting payments through the Service, you authorize us and Stripe to charge your payment method for applicable fees and taxes. We do not store full card numbers or CVC. Your use of payments is subject to Stripe’s terms and policies.

Platform Fee. If you accept customer payments using Nimos’s Stripe integration, including Stripe Connect, we may charge a platform fee per transaction (percentage and/or flat amount) as communicated in your account settings or within the in-app payment flow. We may deduct platform and processing fees from settlement amounts prior to payout, or invoice or charge you separately.

Other Fees. You are responsible for any third-party fees, such as network fees, currency conversion, cross-border, and chargeback fees.

Chargebacks, Refunds & Disputes. You are solely responsible for chargebacks, refunds, and disputes arising from your sales. Stripe or payment networks may debit your account for related amounts and fees. We may offset such amounts from payouts or invoice you.

Reserves & Set-Off. We may establish a reserve, delay or withhold payouts, or set off amounts you owe, including negative balances, chargebacks, fees, penalties, or taxes, against amounts we or Stripe would otherwise pay you.

Taxes. Fees are quoted exclusive of taxes unless stated otherwise. You are responsible for taxes on your sales, such as VAT or GST. We may collect and remit taxes on subscription or platform fees where required.

Changes to Fees. We may change subscription or platform fees by updating your account settings and/or notifying you in-app or by email. Material subscription pricing changes will take effect no sooner than 30 days after notice.

4. Use of AI

Nimos may use AI to assist with tasks such as categorization and content formatting. We do not use your data to train external AI models without your explicit consent. AI outputs are provided “as-is” for informational purposes only.

5. Data & Privacy

You retain ownership of your financial data. You grant us the rights necessary to operate the Service, such as to host, process, back up, and transmit your data. Any anonymous, aggregated improvements are optional and controlled by you in Settings → Privacy.

As between you and Nimos, you control the customer and business data you submit to the Service, and you are responsible for the accuracy, quality, and legality of that data and the means by which you obtained it.

6. Customer Personal Data & Communications

If you enter, upload, import, store, or use personal data in the Service, including customer names, email addresses, phone numbers, billing details, or similar information (“Customer Personal Data”), you are solely responsible for that data and your use of it.

You represent and warrant that you have provided any required notices and obtained any rights, consents, and lawful bases required to collect, use, and share Customer Personal Data with Nimos for the purpose of providing the Service.

You are responsible for using Customer Personal Data only for lawful business purposes, protecting it from unauthorized access or misuse, and limiting access to authorized personnel within your organization.

You must not use the Service to send spam, unlawful marketing, harassing messages, or unauthorized communications. You are solely responsible for complying with all applicable privacy, data protection, direct marketing, messaging, and communications laws and regulations in connection with your customers and your use of the Service.

To the extent applicable under law, you act as the controller or business for Customer Personal Data you submit to the Service, and Nimos acts only as a processor or service provider on your behalf in providing the Service.

7. Acceptable Use

You agree not to misuse the Service, violate laws, or infringe others’ rights. You are responsible for complying with tax, accounting, and record-keeping obligations applicable to your business.

8. Termination

We may suspend or terminate access for violations of these Terms. You may delete your account at any time.

9. Disclaimer & Limitation of Liability

The Service is provided “as is.” We do not guarantee the Service will be error-free or uninterrupted, or that data loss will not occur. To the maximum extent permitted by law, we are not liable for indirect or consequential damages. You are responsible for maintaining backups of your important records.

10. Beta / Early Access Features

We may offer experimental features. They are provided for testing, may change or be discontinued, and are not guaranteed to be production-ready.

11. Not Financial or Legal Advice

Nimos provides tools and automation to assist with bookkeeping and accounting, but does not provide professional financial, tax, or legal advice. Consult qualified professionals as needed.

12. Changes

We may update these Terms. Material changes will be communicated via email or in-app notification.

13. Contact

Questions? Contact support@nimos.cloud.